Author: Megan Bosa, CPhT

Choosing the right pharmacy technician program can significantly impact your career trajectory in the pharmaceutical industry. With numerous options available-from community college certificates to hospital-based training-asking the right questions before enrollment is essential. This guide outlines ten critical questions to help you evaluate pharmacy technician programs and make an informed decision that aligns with your career goals, schedule, and financial situation.

1. Is the Program Accredited by ASHP/ACPE?

The gold standard for pharmacy technician education is accreditation by the American Society of Health-System Pharmacists (ASHP) in collaboration with the Accreditation Council for Pharmacy Education (ACPE). This accreditation ensures that the program meets established quality standards for:

• Curriculum comprehensiveness
• Faculty qualifications
• Lab facilities
• Experiential training requirements

ASHP/ACPE-accredited programs typically offer more robust training and better prepare students for certification exams. While non-accredited programs may be less expensive or offer more flexible scheduling, employers increasingly prefer graduates from accredited programs.

Pro Tip: Verify a program’s accreditation status through the ASHP’s official directory of accredited pharmacy technician programs on its website.

2. What Are the Program’s PTCB Exam Pass Rates?

The Pharmacy Technician Certification Board (PTCB) exam is a crucial credential for most pharmacy technicians. Ask potential programs about:

• First-attempt pass rates for their graduates
• How these rates compare to the national average (currently around 70%)
• What exam preparation resources they provide

High pass rates indicate effective curriculum design and instruction. Be cautious of programs that don’t track or won’t share this information-it may signal poor outcomes they prefer not to disclose.

3. What Pharmacy Settings Will My Clinical Rotations Include?

Hands-on experience in diverse pharmacy settings is invaluable for your career development. Quality programs typically offer clinical rotations in multiple environments:

• Retail/community pharmacies
• Hospital inpatient pharmacies
• Specialty pharmacy settings
• Long-term care facilities

Ask about the total hours of clinical experience provided and whether the program helps secure these placements or if students must find their own. The best programs have established relationships with various pharmacy employers for student rotations.

4. What Laboratory Facilities and Technology Training Are Available?

Pharmacy technicians must be proficient with various technologies and equipment. Ask to tour the program’s lab facilities and inquire about training on:

• Automated dispensing systems (e.g., Pyxis, Omnicell)
• Electronic prescription processing software
• Sterile compounding equipment
• Medication packaging technology
• Inventory management systems

Modern, well-equipped labs suggest a program that keeps pace with industry developments and prepares students for the technological aspects of the profession.

5. What Are the Program’s Job Placement Rates and Employer Connections?

Career outcomes matter. Ask about:

• Percentage of graduates employed within 3-6 months
• Types of positions and settings where graduates typically work
• Starting salary ranges for recent graduates
• Employer partnerships for hiring program graduates
• Career services offered (resume workshops, interview preparation)

Strong employer connections often translate to better job opportunities upon graduation.

6. What Is the Total Program Cost, Including Hidden Expenses?

Understanding the complete financial picture prevents surprises later. Beyond tuition, ask about:

• Lab fees and technology access costs
• Textbooks and required materials
• Certification exam fees (if not included)
• Background check and drug testing requirements
• Uniforms or scrubs (if applicable)
• Immunization requirements and related costs

Also inquire about payment plans, financial aid eligibility, and any available scholarships specific to pharmacy technician students.

7. What Are the Program’s Scheduling Options and Time Commitments?

Pharmacy technician programs vary widely in format and time requirements. Clarify:

• Total program length (months/semesters)
• Part-time vs. full-time options
• Evening or weekend availability
• Online components vs. required in-person sessions
• Flexibility for working students
• Attendance policies and requirements

Finding a program that fits your current life circumstances increases your likelihood of successful completion.

8. Who Teaches in the Program and What Are Their Qualifications?

Instructor quality significantly impacts your educational experience. Ask about:

• Instructor credentials (registered pharmacists, certified pharmacy technicians)
• Their real-world pharmacy experience
• Faculty-to-student ratios in lab settings
• Availability for assistance outside class hours
• Industry connections and continuing involvement in pharmacy practice

Experienced instructors with current industry knowledge provide more relevant and practical education.

9. What Specific Pharmacy Skills Does the Curriculum Emphasize?

Pharmacy technician roles can vary across settings. Review the curriculum to ensure it covers:

• Pharmaceutical calculations
• Medication safety protocols
• Sterile and non-sterile compounding
• Pharmacy law and ethics
• Insurance and billing procedures
• Inventory management
• Customer service skills

The curriculum should align with your career interests and prepare you for the specific pharmacy sector you plan to enter. Learn more about Pharmacy Technician Careers.

10. What Support Services Are Available for Students?

Success in pharmacy technician programs often depends on available support systems. Ask about:

• Tutoring services for challenging subjects
• Study groups for certification exam preparation
• Academic advising
• Job placement assistance
• Remediation options for struggling students

Strong support services can make the difference between struggling through a program and thriving in it.

Comparison of Key Program Features to Consider

Be Prepared to Enroll in Your Pharmacy Tech Program

Taking the time to thoroughly investigate pharmacy technician programs before enrolling can save you time, money, and potential career setbacks. By asking these ten essential questions, you’ll gain clarity on which program best meets your needs and offers the strongest foundation for your pharmacy technician career. Remember that the lowest-cost or most convenient option isn’t always the best investment in your future-accreditation, quality instruction, and proven outcomes should weigh heavily in your decision.

In the complex and vital world of healthcare, various roles contribute to the smooth functioning of medical facilities. Two such roles often confused are Pharmacy Technicians and Pharmacist Assistants. While their titles may sound similar, the responsibilities and qualifications associated with these positions are distinct. In this article, we will delve into the differences between a Pharmacy Tech and a Pharmacist Assistant, shedding light on the unique contributions each makes to the healthcare system.

Defining Roles

Pharmacy Technician

Pharmacy Technicians play a crucial role in supporting pharmacists in their daily tasks. They are trained professionals responsible for handling medication dispensing, managing inventory, and interacting with both customers and healthcare professionals. Pharmacy Technicians work under the direct supervision of a licensed pharmacist.

To become a Pharmacy Technician, individuals typically undergo formal education and training programs, which may include classroom instruction and hands-on experience. Certification requirements vary by location, but many pharmacy technicians opt for certification to enhance their skills and marketability.

Pharmacist Assistant

Pharmacist Assistants, on the other hand, focus on administrative and clerical tasks within a pharmacy setting. Their responsibilities may include managing phone calls, organizing inventory, and handling customer queries. Pharmacist Assistants work closely with both pharmacists and pharmacy technicians but do not engage in tasks directly related to medication dispensing.

Unlike Pharmacy Technicians, Pharmacist Assistants may not require formal education or certification. Many individuals in this role learn on the job, gaining experience in administrative tasks and customer service within a pharmacy environment.

Key Differences

• Educational Requirements: One of the primary distinctions between Pharmacy Technicians and Pharmacist Assistants lies in their educational backgrounds. Pharmacy Technicians typically undergo formal training programs that cover pharmaceutical calculations, medication dispensing procedures, and ethical considerations. In contrast, Pharmacist Assistants may enter the field with a high school diploma and receive on-the-job training.
• Scope of Responsibilities: Pharmacy Technicians are directly involved in the medication dispensing process. They work with pharmacists to ensure prescriptions are accurately filled, provide information to patients about medication usage, and maintain detailed records. Pharmacist Assistants, on the other hand, focus on administrative tasks such as handling phone calls, managing inventory, and ensuring the smooth operation of the pharmacy.
• Supervision and Collaboration: Pharmacy Technicians work under the direct supervision of a licensed pharmacist. Their tasks are often more technical and require a deep understanding of medications and dosage calculations. In contrast, Pharmacist Assistants work alongside both pharmacists and pharmacy technicians, providing crucial support in administrative functions.
• Certification and Regulation: Many regions have specific certification requirements for Pharmacy Technicians, emphasizing the importance of formal education and standardized training. Pharmacist Assistants, while valued for their contributions, may not be subject to the same certification regulations. This distinction highlights the specialized knowledge and skills associated with the Pharmacy Technician role.

Learn more about working as a pharmacy technician.

Is a Pharmacy Tech the Same as a Pharmacist Assistant?

While the titles “Pharmacy Technician” and “Pharmacist Assistant” may sound similar, the roles they play within a healthcare setting are distinct. Pharmacy Technicians undergo formal education and training, often earning certifications, to handle the technical aspects of medication dispensing. On the other hand, Pharmacist Assistants focus on administrative tasks, providing essential support to ensure the efficient operation of the pharmacy.

Understanding these differences is crucial for individuals considering a career in the pharmaceutical field and for those seeking clarity when interacting with healthcare professionals. Both Pharmacy Technicians and Pharmacist Assistants contribute significantly to the overall functioning of a pharmacy, playing integral roles in patient care and safety.

The field of pharmacy technology is undergoing significant transformations, mirroring the dynamic changes in the healthcare landscape. Pharmacy technicians, once considered as support staff, are now integral members of the healthcare team, playing a vital role in ensuring the safe and efficient delivery of medications. In this article, we’ll explore the evolving role of pharmacy technicians, highlighting current trends and the plethora of opportunities that await those considering a career in this field.

The Shifting Landscape of Pharmacy Technicians

Traditionally, pharmacy technicians were primarily responsible for tasks such as medication dispensing and inventory management. However, with the advancement of healthcare practices, the role of pharmacy technicians has expanded to encompass a wider array of responsibilities. Today, pharmacy technicians are increasingly involved in patient care, medication therapy management, and even preventive health initiatives.

Educational Requirements for Pharmacy Technicians

To meet the demands of this evolving profession, educational programs for pharmacy technicians have adapted accordingly. Many aspiring pharmacy technicians pursue formal education and training programs that cover a range of subjects, including pharmacology, pharmacy law and ethics, medication safety, and practical skills such as prescription processing and compounding.

Most pharmacy technician programs are designed to prepare students for the Pharmacy Technician Certification Exam (PTCE) or similar certification exams. Attaining certification is a key step toward professional recognition and enhanced career opportunities.

Technological Integration in Pharmacy Settings

Technology is playing a pivotal role in shaping the modern pharmacy landscape, and pharmacy technicians are at the forefront of these advancements. Automated dispensing systems, electronic health records (EHRs), and telepharmacy services are becoming increasingly prevalent. Pharmacy technicians must not only be proficient in utilizing these technologies but also contribute to their effective implementation for improved patient outcomes.

Expanded Responsibilities and Specializations

Pharmacy technicians are now taking on expanded roles, with some specializing in areas such as compounding, sterile product preparation, or medication therapy management. This diversification allows pharmacy technicians to carve out niche roles within the healthcare system, contributing to specialized patient care and fostering career growth.

Opportunities for Career Advancement

The evolving role of pharmacy technicians opens up diverse career paths and opportunities for advancement. Beyond traditional retail and hospital settings, pharmacy technicians may find opportunities in long-term care facilities, specialty pharmacies, and even in roles that involve collaborating with healthcare providers to optimize medication regimens.

Megan Bosa, CPhT

Megan Bosa, CPhT has been a certified pharmacy tech for the past 3 years, with extensive experience in a hospital pharmacy. She lives in the Midwest and is an avid marathon runner.